The C+ Team

Cindy Chan, an experienced human resources expert and member of the International Coaching Federation (ICF), has over ten years of experience in the field. Her specialty lies in advising and coaching executives, helping them successfully navigate daily challenges and foster open communication. Her commitment to promoting cohesive teams gives her a deep understanding of organizational dynamics. Additionally, she has collaborated with leaders to develop innovative programs aimed at creating transparent and harmonious work environments.

Inspired by a deep passion for human behavior, her mission is to leverage her past experiences to create a meaningful impact in organizations.

Her commitment to revealing the authentic potential of each individual aligns perfectly with her desire to optimize team dynamics, thus providing exceptional and lasting results.

Louise is an executive and team coach certified by the ICF, known for her strategic and

compassionate approach to transforming teams and their leaders. She excels in aligning strategic vision, developing team capabilities, and facilitating effective collaboration. Louise’s work stands out for her ability to build deep connections with leaders and teams, designing tailored strategies that generate sustainable, high-value results.

With experience in both the public and private sectors, Louise combines facilitation, human- centred design, and process optimisation to offer  concrete solutions that help teams move beyond routine actions. She fosters authentic engagement and meaningful growth, serving

stakeholders and enhancing the organisation's overall value.

Amélie Rancourt Fortin is a certified coach specializing in sales and marketing, with distinguished experience in leadership.

She is committed to empowering professionals to unleash their full potential in the ever-changing field of sales and marketing. Renowned for her innovative approach and creative strategies, Amélie is dedicated to helping her clients overcome obstacles and discover new avenues of growth.

With a keen understanding of market trends and consumer behavior, Amélie equips her clients with the tools and insights necessary to stay ahead of the curve. Her coaching style is characterized by authenticity, empathy, and a deep appreciation for human potential. By encouraging clients to think outside the box and embrace creativity as a catalyst for success, Amélie fosters a culture of innovation within organizations. Through her guidance, clients not only refine their sales techniques but also cultivate an environment where innovation thrives. Driven by the desire to see her clients succeed in today's dynamic business landscape, Amélie is committed to facilitating transformative growth, increased confidence, and measurable results in sales and marketing activities.

Éric Toulemonde joins the Le Facteur C+ team with expertise shaped by a diverse and enriching life journey. A certified ACC coach and member of the International Coaching Federation (ICF), he draws on nearly 20 years of experience across various fields, blending the rigor of large corporations with the flexibility of unconventional environments. Driven by a deep passion for personal development, Éric supports leaders and teams by helping them strengthen alignment with their values and improve emotional management. Specializing in collective effectiveness, he places authentic communication at the heart of his practice, aiming to foster more harmonious and human-centered workplaces.

Every intervention is tailored to meet his clients' specific needs, whether through individual coaching, workshops, or training sessions. With kindness and curiosity, he encourages clients to develop accountability and adopt sustainable, aligned leadership. Éric firmly believes that progress is more easily achieved in a positive, engaging atmosphere where learning and enjoyment go hand in hand. His approach offers a unique opportunity for professionals seeking meaning and coherence, while building healthier, more effective teams and organizations.